Payment Questions for Experts

Next payment day
Next expected payment date can be located under News & Events on your homepage, once logged into your PrestoExperts Expert account.  To Si...
Wed, 26 Oct, 2016 at 11:01 AM
How do I issue an invoice to my client?
In order to issue an invoice to your client please follow these steps below: Please select the session you are referring to in your PrestoEx...
Wed, 23 Dec, 2015 at 2:10 PM
Session Service Charges
PrestoExperts' service charge is applied on a per-session basis, after the client has been invoiced and paid the final session fee. Service charges are...
Wed, 23 Dec, 2015 at 2:11 PM
Adjusting the Session Fee
If you wish to ask the expert to change the session fee, simply sign in to your PrestoExperts account and click on the mail icon next to the PrestoExperts s...
Wed, 23 Dec, 2015 at 2:10 PM
Getting Paid
For LiveChat sessions you will be paid for the time spent in session, from the moment the client either clicked the "Hire" button, to when they cl...
Thu, 8 Nov, 2018 at 8:42 AM
Where have all my old uncharged earnings gone?
In order to view previous Uncharged Sessions, you will be required to filter the date range at the top of the Uncharged Earnings screen. You...
Wed, 23 Dec, 2015 at 2:14 PM
Where are my pending earnings?
Chances are that today is expert payment day. When PrestoExperts processes experts payments the funds are deducted from the experts pending earnings...
Wed, 23 Dec, 2015 at 2:14 PM
Changing Minimum Payment Amount
Experts must be sure to set their minimum payment amount no later than one week before payments are issued. Changing your minimum payme...
Wed, 23 Dec, 2015 at 2:15 PM
Promotion Payment
When a client uses one of the promotions offered by PrestoExperts, the experts will see an entry which states Promotion Payment. This is simply the amount p...
Wed, 23 Dec, 2015 at 2:16 PM
Tax Forms
Under U.S. federal tax law, PrestoExperts is required to request certain taxpayer information from certain persons receiving certain funds from PrestoExpert...
Mon, 30 Jul, 2018 at 1:48 PM