Getting Started as an Expert

Additional ideas to promote your Virtual Office
We’ve already discussed some of the advantages of having a PrestoExperts Friendly URL, but another strong incentive behind the Friendly URL is that you’ll p...
Wed, 23 Dec, 2015 at 1:08 PM
What is the Expert Messenger?
During the expert registration process you will be offered to download and install the "Expert Messenger" - a free software application developed ...
Tue, 22 Dec, 2015 at 4:42 PM
How does the Ranking system work?
Your position on the category listings page is determined by your rank, which is affected by all of the following parameters: 1. Your average weighted rati...
Wed, 23 Dec, 2015 at 1:08 PM
What is the "Cluster System"?
PrestoExperts' main categories are organized into clusters. Each cluster is comprised of one or more related main categories and all of their sub-catego...
Wed, 23 Dec, 2015 at 1:10 PM
Missing / declining a call from a Client
If you are online and connected to the Expert Messenger, you are communicating to clients that you’re available for Live Chat and/or Phone sessions. If a cl...
Wed, 23 Dec, 2015 at 1:11 PM
Temporarily Deactivating Your Account as an Expert
LivePerson provides the option to temporarily deactivate your account if you know that you will be away from your computer for a period of time. While inact...
Wed, 23 Dec, 2015 at 1:12 PM
How do I add a photo?
In order to add or change your PrestoExperts profile picture, please follow the instructions below: 1. Sign into your PrestoExperts account. 2. Ope...
Wed, 23 Dec, 2015 at 11:45 AM
Blocking Clients
You can block any client that appears in your My Clients list by clicking on the "Block Client" button beneath the client of your choice. If a cl...
Wed, 23 Dec, 2015 at 1:15 PM
Referring Clients to PrestoExperts
Our Expert incentive program rewards you for bringing new paying clients to PrestoExperts. For all live chat sessions conducted with clients that you referr...
Wed, 23 Dec, 2015 at 1:17 PM
Managing Your Clients
Your My Clients list provides you with an organized way to manage your clients. From this section, you can manage your clients by attaching a personal note ...
Wed, 23 Dec, 2015 at 4:25 PM