If, when installing the Expert Messenger, you checked the “Remember my password” checkbox, the Expert Messenger will launch itself automatically each time you connect to the Internet. There is no need to log in.

If you left the “Remember my password” check box unchecked, the Expert Messenger will prompt you to enter your email and password each time you login to your computer and an Internet connection is established.

Once you are logged into the Expert Messenger, the PrestoExperts icon will appear in color in your system tray in the bottom right-hand corner of your screen. A "Contact Live" button will appear next to your expert profile on the website and LivePerson clients will be able to contact you for LiveChat.