Please note that when uploading a new photo, it can take up to 48 hours for the new photo to be approved by our Quality Assurance team. If you photo has not been approved within 48 hours, you are welcome to send us an email for more assistance by clicking here.

In addition, it might take up to 24 hours for the new photo to have an effect on your rank.

Please note that your picture will be rated according to the following standards:

  • Very Good - A high-quality, personal photograph that clearly shows your face (similar to a passport photo). A photo that is rated "Very Good" will affect your rank and is better than a photo whose rating is "Good" or "Fair".
  • Good - A low-quality, personal photograph taken from a distance or from an angle. A "Good" rating will affect your rank and is better than having no photo at all, or having a picture whose rating is "Fair".
  • Fair - All other pictures that are not personal photographs, but are relevant to your categories of expertise (e.g. your company logo). A "Fair" rating will not affect your rank, and is equal to not having a photo at all.